Why is my OpenAI API not working?
There could be several reasons for this issue, including problems with the API key, network issues, issues with the endpoint you’re trying to access, or billing problems.
You may have enabled the Users API Key Option
Enabling this option will disable your API key and your users will have to enter their own API key. If your API key is not working, this option may be enabled, if it is enabled, disable it.
I’m sure that my code is correct and my network connection is fine. What could be the problem?
Check your API key to ensure it is entered correctly and has not expired. If your key is fine, check the endpoint you’re trying to access and ensure it’s the right one.
I have verified that the API key and the endpoint are correct. What else could be wrong?
You should also check your billing status. If you have outstanding bills or if your payment method has expired, this could cause issues with the API. To check your billing status, navigate to your OpenAI account and go to the “Billing” section. Update your payment details or settle any outstanding bills, if necessary.
My billing is up to date, and I have verified everything else. What should I do next?
If you’ve verified all the above and are still encountering issues, it could be a problem on the OpenAI server side. In this case, it would be best to contact OpenAI support for further assistance.
How can I contact OpenAI support?
You can reach OpenAI support by visiting the “Contact Us” page on the OpenAI website. Provide detailed information about the issue, including any error messages you’ve received.